Donor Communications and Marketing Manager

About CCC + CCCAction:

The Center for Community Change (CCC) builds the power and capacity of low-income people, especially low-income people of color, to lead powerful and dynamic movements for social change. With our community-based partner groups, we bridge the grassroots and the national, supporting outsider strategies to disrupt the status quo while also building pathways to influence the insider conversation.

Our vision of a better world centers the leadership of impacted people of color to move our work on immigrant rights, economic justice, and racial equity, including a focus on jobs and housing, early childhood care and education, income supports, and immigration reform.

This position also supports the Center for Community Change Action (CCCA), an affiliated 501(c)(4) advocacy organization. While motivated by the same core values – equity, inclusion, and justice – CCC and CCCA operate independently of one another and each organization has its own board of directors.

Position Description:

The Donor Communications and Marketing Manager is a member of the Institutional Advancement (IA) Team and plays a critical role in raising the profile of the organization to support organizational objectives and increase funding. The Marketing Manager reports to the Director of Brand Strategy and Chief Writer, and s/he will work closely with staff across the IA and Communications Teams.

S/he will be responsible for implementing an integrated marketing and communications strategy to position CCC and CCCA among key audiences, effectively demonstrate the impact of our work, and advance our brand identity. S/he will develop written and visual for the website, social media, and direct donor communications, and s/he will align messaging across development communications channels.

The ideal candidate is committed to using communications as a tool for social impact and bring a passion for storytelling across media. S/he will possess superior analytic and communications skills, great attention to detail, and a passion for immigrant rights, economic justice, and racial equity. S/he will be able to learn quickly, work collaboratively, and drive projects independently. S/he will be comfortable with a shared leadership structure and committed to working in diverse and cross-functional teams.

The Donor Communications and Marketing Manager reports to the Director of Brand Strategy and Chief Writer. S/he also works closely with the Director of Digital Strategy, Director of Institutional Advancement, Director of Communications, and staff of the Communications and IA Teams.

Principal Responsibilities:

  • With the support of the Director of Brand Strategy and Chief Writer and the Director of Digital Strategy, design and provide project management and oversight to a marketing and donor communications strategy to position CCC/A among key audiences.
  • Develop content across digital and traditional channels – including written and visual pieces – to deliver key messages and advance CCC/A’s strategic communications goals; lead content strategy and creation to achieve the objectives of discreet projects like CCC’s 50th Anniversary.
  • Manage a cross-team editorial calendar that aligns communications across channels and teams within the organization (including Communications, IA, Executive Office, and program teams); coordinate with the Dir. of Digital Strategy to support the organization-wide digital strategy.
  • Ensure consistency with CCC/A brand standards across teams and channels; champion internal adoption.
  • Develop and track key metrics to assess and improve CCC/A’s brand positioning strategy; identify and assess opportunities suggested by the data to adapt strategy.
  • Work in partnership with IA staff to produce brochures, event invitations, donor mailings and emails, and annual reports; assist other IA Team members in drafting other fundraising materials, as needed.
  • Build relationships across the organization to champion the brand strategy.
  • Perform additional duties and responsibilities, as required


  • Minimum of 5 years’ nonprofit experience in communications, including a focus on digital communications strategy. Successful writing and editing experience with a variety of print and online communications media including use of visuals.
  • Skilled storyteller with the ability to write quickly and to diverse audiences, transform jargon-laden information into captivating and inspiring stories designed to connect to new audiences and/or engage others; and quickly grasp and effectively communicate complex concepts.
  • Passion for collaboration and strong interpersonal skills with the ability to work across teams, listen, and build alignment.
  • Experience with Google Analytics, SEO, and SEM; ability to analyze data to guide strategy, apply new strategies and techniques related to emerging technologies and media trends.
  • Experience in planning, writing, editing, and production of newsletters, annual reports, marketing literature, and other print and electronic publications.
  • Determined, resourceful, effective, and persistent problem-solver who is able to work with grace under pressure, exercise good judgement, and meet deadlines.
  • Strong creative, strategic, analytical, and organizational skills; highly organized and detail-oriented.
  • Digital native, comfortable in MS Office suite, presentation tools such as Keynote, design software such as InDesign, and project management tools such as Basecamp.
  • Passion for social justice and a commitment to work in solidarity with the people most directly impacted by injustice; understanding of CCC’s partner organizations

This position reports to: Director of Brand Strategy and Chief Writer

The Center for Community Change recognizes a staff bargaining unit affiliated with IFPTE Local 70, a union for non-profit workers. This position is included in the CCC bargaining unit and covered under the terms of the collective bargaining agreement.

Salary & benefits: $75,000 to $85,000 annual salary. CCC also offers an excellent benefits package, which includes 4 weeks of annual paid vacation; additional paid holiday leave between December 24 and January 1; 8% employer contribution to retirement account after six months of employment (and 3% employer contribution for the first 6 months); and a choice of generous health insurance plans.

This position is budgeted for one year from date of hire, with the possibility of renewal.

This position is located in Washington, DC.

Closing Date of Position:  Open Until Filled

How to apply: Please click here to submit a cover letter sharing your personal interest as well as salary expectations, a resume, and a writing sample. Applications without all required documents will not be considered.

The Center for Community Change is an Equal Opportunity Employer